Frequently Asked Questions

How to get help - Fees, referrals, and funded programs


As a private billing practice, there is a fee associated with consultations with our General Practitioners; however Medicare rebates are available for these sessions. 

A formal referral is not required to access Allied Health services at Macquarie Health Collective. Rebates may be available under certain referral schemes however, most of which can be accessed by consulting with your GP. Some of the referral options available include: 

  • Better Access to Mental Health Care initiative

In order for patients to access Medicare Rebates under the Better Access to Mental Health Care Initiative, GPs must refer patients under a Mental Health Care Plan. Under this referral, patients are eligible for 6-20 sessions per calendar year, and will receive Medicare rebates of approximately $61.05 - $128.40.

This is the most common type of referral to the Psychologists at the Collective.

  • Chronic Disease Management Plan (Formally known as Enhanced Primary Care, or EPC)

A common referral used for the other allied health members of the Collective is a Chronic Disease Management Plan. A CDM is designed to enable the multi-disciplinary care of patients with chronic health conditions. While there is no defined list of conditions that qualify for this referral, a chronic medical condition is considered to be one that has been present (or is likely to be) for 6 months or longer, such as asthma, cardiovascular disease, cancer, diabetes, etc.

A CDM entitles patients to 5 sessions per calendar year for which they will receive rebates from Medicare. These 5 sessions can all be used with an individual provider, or shared across multiple specialties (such as OT, dietetics, etc). The Medicare Rebate received under a CDM is $53.80.

  • Follow-up Services for People of Aboriginal or Torres Strait Islander Descent

Individuals who identify as Aboriginal or Torres Strait Islander Descent may be eligible for up to 5 Medicare rebates per calendar year under a referral scheme from their GP. Much like the CDM, these sessions can be used for one individual provider, or shared across multiple allied health specialists.

  • Helping Children with Autism (Medicare Scheme)

Medicare rebates are available for children who are referred by a specialist (such as a Paediatrician or Psychiatrist) under the Helping Children with Autism Scheme. Eligible children are entitled to up to 4 sessions of assessment, and up to 20 sessions of treatment shared across allied health professionals.

  • Better Start for Children with a Disability

Medicare rebates are also available for children who are referred by their GP or Specialist under the Better Start for Children with a Disability scheme. Eligible children are entitled to up to 4 sessions of assessment, and up to 20 sessions of treatment shared across allied health professionals.

  • DVA

Patients may be eligible to have their appointments covered by the Department of Veteran’s Affairs depending on their type of cover, and specified list of approved conditions.

  • WorkCover

Some of our Allied Health providers are able to provide services to patients under WorkCover, following written approval by their Insurance Provider.

  • Private Health Cover

Patients may also be eligible for rebates from their Private Health Insurance. This is dependent upon the type of policy held, and so patients should check with their insurance provider.

  • NDIS

Macquarie Health Collective provides services for plan-managed and self-managed NDIS clients.

  • Macquarie Health Collective Fees

Initial consultations with Macquarie Health Collective providers range from $120 to $240. Initial consultations typically last for approximately 50 minutes, depending on what provider you are booked with. Subsequent consultations range from $65 to $240, and typically last for 20-50 minutes, again depending on which provider you are booked with. For further information regarding consultation costs, please contact reception.

Fees for report writing, attendance at school or other agency meetings, and home visits are available upon request. Fees for developmental assessments and other tests vary depending on what is required, and are also available on request, typically following an initial assessment where testing requirements are determined.

As appointments with our providers are heavily in demand, we do request that reasonable notice be given to cancel or reschedule an appointment, so that the appointment can be offered to someone else. Cancellation fees will therefore be charged if an appointment is cancelled without 24 hours notice.

 

For more information about our practice policies, please see our Policies.